My flight from Vancouver to Toronto was delayed for three hours,I called the customer service about the delay and was told that they would wait for me if I arrived even after their closing time 2:00 am. Fortunately,I got there at about 1:58 and was able to pick up an upgraded new car. The younger receptionist was kind and patient enough to help me get to know The car for a while. However,after the office was quickly closed and the two receptionists left,a lady with two children hurried to the office and wished to pick up her rented car. It」s obvious her flight was delayed too. It was around 2:30 am,and I felt sorry for her that the staff at the Aloma didn」t wait for her as she had called the company about her delay and she booked the car 4 months ago. It was definitely a nightmare for her withtwo children at 2:30 am without a car in a strange airport. I wished I could help her but I was new here in Toronto too. Seeing her getting the contact with the customer service,i left with my daughter and hoped that her problem could be solved immediately .
カスタマーサービス
ライブチャット
Alamo
駐車場は遠くないし、手続きも順調だし、金曜日の午後は人が少ない。私たちは荷物が多く、カローラからGMCの大型SUVを無償アップグレードしてくれた。
手軽いくら押しすれば、一部の割引イベントが棒だった
Alamo Toronto Pearson International Airportの口コミ
Alamo
コンパニオンたちが友好、手続きが簡単に車が席を取り
サービスの亲切、用事がすぐに解決したが、速いスピードで満足して
Alamo
My flight from Vancouver to Toronto was delayed for three hours,I called the customer service about the delay and was told that they would wait for me if I arrived even after their closing time 2:00 am. Fortunately,I got there at about 1:58 and was able to pick up an upgraded new car. The younger receptionist was kind and patient enough to help me get to know The car for a while. However,after the office was quickly closed and the two receptionists left,a lady with two children hurried to the office and wished to pick up her rented car. It」s obvious her flight was delayed too. It was around 2:30 am,and I felt sorry for her that the staff at the Aloma didn」t wait for her as she had called the company about her delay and she booked the car 4 months ago. It was definitely a nightmare for her withtwo children at 2:30 am without a car in a strange airport. I wished I could help her but I was new here in Toronto too. Seeing her getting the contact with the customer service,i left with my daughter and hoped that her problem could be solved immediately .
コールといい、惜しい実体店のやり方がコール・センターの約束できない「誤ってできる機会で客待ちのこと。」コンタクト・センターとリアル・ショップとのもっと良いコミュニケーションを望んでいます。もちろん店のスタッフも大変ですが、飛行机の遅れで退勤時間が遅れることが多いです。自働車の取り方など、もっと良い方法はないでしょうか。
Alamo
お客さんはとても親切で、私達は早めに着いて、車に少しの迷いもありません。行列がほとんどない
満足し、手続きが簡単に便利
Alamo
車の状況はとても良くて、サービスの不満:態度は普通で、まだはっきりと紹介していないので、私は多くの回り道をして、空港の駐車場で半日ぶらぶらして、支払う必要のない駐車料金を払って、更に便を遅らせるところだった。
交流がスムーズになり、サービスもできる。
Alamo
トロント空港で乗り換えた。行列がなくて便利だった。
すばらしい体験、価格が売りに取り空港車は、トヨタのrav4が巡逻车