My flight from Vancouver to Toronto was delayed for three hours,I called the customer service about the delay and was told that they would wait for me if I arrived even after their closing time 2:00 am. Fortunately,I got there at about 1:58 and was able to pick up an upgraded new car. The younger receptionist was kind and patient enough to help me get to know The car for a while. However,after the office was quickly closed and the two receptionists left,a lady with two children hurried to the office and wished to pick up her rented car. It」s obvious her flight was delayed too. It was around 2:30 am,and I felt sorry for her that the staff at the Aloma didn」t wait for her as she had called the company about her delay and she booked the car 4 months ago. It was definitely a nightmare for her withtwo children at 2:30 am without a car in a strange airport. I wished I could help her but I was new here in Toronto too. Seeing her getting the contact with the customer service,i left with my daughter and hoped that her problem could be solved immediately .
Alamo
トロント・ピアソン空港の向かい側の駐車場内にあり、案内板に従えば見つけることができます。駐車場内にはいくつかのレンタカー会社があります。車の受け取りは比較的早く、店舗のスタッフから1日10カナダドルでSUVにアップグレードできるとの案内があり、TOYOTA VENZAに変更しました。走行距離は7000km超でした。ガソリンは満タンですが、満タンの燃料として67カナダドル請求され、返却時にできるだけガソリンを使い切るようにと言われました。その後、電話で延長して7日間の追加レンタルを行い、合計14日間レンタルしました。
Alamo Toronto Pearson International Airportの口コミ
Alamo
My flight from Vancouver to Toronto was delayed for three hours,I called the customer service about the delay and was told that they would wait for me if I arrived even after their closing time 2:00 am. Fortunately,I got there at about 1:58 and was able to pick up an upgraded new car. The younger receptionist was kind and patient enough to help me get to know The car for a while. However,after the office was quickly closed and the two receptionists left,a lady with two children hurried to the office and wished to pick up her rented car. It」s obvious her flight was delayed too. It was around 2:30 am,and I felt sorry for her that the staff at the Aloma didn」t wait for her as she had called the company about her delay and she booked the car 4 months ago. It was definitely a nightmare for her withtwo children at 2:30 am without a car in a strange airport. I wished I could help her but I was new here in Toronto too. Seeing her getting the contact with the customer service,i left with my daughter and hoped that her problem could be solved immediately .
コールといい、惜しい実体店のやり方がコール・センターの約束できない「誤ってできる機会で客待ちのこと。」コンタクト・センターとリアル・ショップとのもっと良いコミュニケーションを望んでいます。もちろん店のスタッフも大変ですが、飛行机の遅れで退勤時間が遅れることが多いです。自働車の取り方など、もっと良い方法はないでしょうか。
Alamo
サービス態度がいいので、列に並ばずに手続きを済ませ、車を受け取る。
サイト订车便利、早い。お客様サービスの熱意、プロ。カナダ
Alamo
AlamoとNationalは同じカウンターにいて、手続きをするお兄さんはとても親切です。行列はほとんどなかった。室内トロントいい
Alamo
私が注文した車種がなかったので、無料でSUVをアップグレードできて満足です。
無料レンタルgpsの使いが、ある道路を選択しないと、また別のスポット検索の基本は見当たらない。
Alamo
car condition isのグッドand宇木was very nice本当にありがとうエヴァンthough i said no to his other promotion .
good deal . pay inincreasingnumbers than other car rental service companies .