Heard a lot about the attitude of the customer representatives and then I got it. I waited in the line of Dollar then was called to Thrifty」s counter,that's fine maybe Dollar and Thrifty are with the same company, the lady at the front desk asked me about my order and my name, I gave her my confirmation number and my name,and she told me that she cannot find the order. After that,she realized she made mistakes about my last name and first name (completely opposite). That's still OK I guess. Then she asked me whether I need the insurance,I said no I got it all covered with the third party provider I used to place the car rental order. She looked not that happy and said there is no insurance plan in your order, but do as you like,and she sighed。
it just looked like she cannot understand why Chinese wanna save money so much that we don」t care about our and others」safety when driving. Then she printed the order confirmation and I saw LIS wasdefinitely .名. i inquired the third party agentシンク・アバウト・チューmy order and 2 the agent wanted) to talk to that lady、she refused it for manyワンワールドトレードセンターbut finally、they talked little a .
10.0
QEEQについての口コミ:
満足して、qeeq便利だ、人を信頼し、今後引き続き使う
一言でまとめる:
satisfied except the attitude of the customer representative。
Dollar
Heard a lot about the attitude of the customer representatives and then I got it. I waited in the line of Dollar then was called to Thrifty」s counter,that's fine maybe Dollar and Thrifty are with the same company, the lady at the front desk asked me about my order and my name, I gave her my confirmation number and my name,and she told me that she cannot find the order. After that,she realized she made mistakes about my last name and first name (completely opposite). That's still OK I guess. Then she asked me whether I need the insurance,I said no I got it all covered with the third party provider I used to place the car rental order. She looked not that happy and said there is no insurance plan in your order, but do as you like,and she sighed。 it just looked like she cannot understand why Chinese wanna save money so much that we don」t care about our and others」safety when driving. Then she printed the order confirmation and I saw LIS wasdefinitely .名. i inquired the third party agentシンク・アバウト・チューmy order and 2 the agent wanted) to talk to that lady、she refused it for manyワンワールドトレードセンターbut finally、they talked little a .
満足して、qeeq便利だ、人を信頼し、今後引き続き使う
satisfied except the attitude of the customer representative。
Dollar SAN FRANCISCO INTL APの口コミ
Dollar
とても満足です。最初に予約した車種は手に入りませんでしたが、似たような車種を変更してくれました。それでもサービス態度は非常に良かったです。
Dollar
8人乗りの車を予約したのに7人乗りを渡され、差額は1日あたりたったの51元のみ返金。皆さん、車を受け取る際は座席数に注意してください。8人乗りを予約したなら、8人いると伝えてみてください。こうすればレンタル会社も7人乗りを渡すことはないでしょう。それにしても31,199マイルも走行した廃車寸前のパシフィカを渡されるなんて、本当にひどいです。