1. The staff is very impolite with customers−chatting with each other while check−in. It took us 50mins to get The process done. The staff with us kept on eating chips,joking with others while kept us waiting。 2. The staff kept on promoting insurance service, claiming The ready-set insurance from Zuzuche nothing covered, until we showed The print information on order from Zuzuche;then she on purpose slowed down all process−very obviously。 3. The staff add fees on purpose, not exactly The amount we booked from Zuzuche without explanation. we carefully checked The screen of digital information,then pushed her to revise and check. Or we would be over charged for more than 100USD Or more。 4. After the process done, the staff directly went away without telling us where to get the car. I have to ask again and again,then she said that she ` d told us the car isアンダーcleaning . totally unacceptable !she didn ` t say anything . i would say she is really rude and unfriendly。 I would keep my rights to send complaint directly to AVIS global complaint center−definitely she ruined my good impression on AVIS and I will encourage all friends not to book their cars ever−ifthey didn ` t respond and apologize。 AVIS can find the related staff name by our order number。 VERY BAD SERVICE!!!!

しやすい。